Extraordinary Experience 19 Years In operation
Extraordinary People 5,000+ Successful placements
Extraordinary Service 98% Placement success rate
Extraordinary Guaranteed Up to 6 Months Replacement guarantee

Who We Are

Welcome to Au Pair Extraordinaire

A young boy with a school backpack holding an adult's hand and smiling up at her
To be ‘extraordinary’ is to be outside the ordinary. It is to be Remarkable. Exceptional. Even Unforgettable. Our candidates weave this spirit through everything that they do for you.

As parents ourselves, we put significant hours into screening, testing, interviewing, and vetting our candidates, as well as getting to intimately know our families, so we can fulfil our promise and perfectly match you with someone who is absolutely outstanding. Quite literally, your matched candidate is one in a million.

We understand the importance of getting it right the first time. There are millions of other childcare providers and education specialists. And then there are those at the top of their game. The exceptional. The remarkable. Our Au Pair Extraordinaires!

What we offer

Care for every stage of childhood

From after-school and infant care to night nurses and qualified teachers, we match your family with the right professional.

After-school au pairs

Reliable afternoon support with school collections, homework, activities, meals and family routines—carefully matched to your household.

Tutors & homeschool teachers

Personalised academic support from experienced tutors and educators who understand your child’s subjects, learning style and goals.

Neurodiverse Support

Experienced facilitators, tutors, homeschool teachers and au pairs who provide thoughtful, individual support for children with diverse learning and developmental needs.

Infant care specialists

Carefully screened au pairs, nannies and night nurses offering dependable support with feeding, sleeping and everyday infant care.

Babysitters

Trusted, screened childcare for evenings, events and occasional care—giving you confidence whenever you need an extra pair of hands.

Why families choose us

Why families across South Africa trust Au Pair Extraordinaire

Families across South Africa choose Au Pair Extraordinaire for our commitment to careful screening, thoughtful matching, and ongoing support long after placement.

Top 5%of applicants become candidates
A young girl and her caregiver touching foreheads and smiling
5 out of 5 stars

“I have had such an incredible experience! Such a seamless and easy process and found me the best fit for my little family! Highly recommend!" - Henna, WC

98%placement success rate

Stringent screening & vetting

Our screening process includes:

  • Comprehensive interviews
  • Reference & employment checks
  • Criminal background checks
  • Custom childcare competency assessments

Optional add-ons, on request

  • Credit checks
  • Social media screening
  • Driver’s licence & ID verification

A match that feels right

We are exceptionally selective; only about 5% of applicants become Au Pair Extraordinaire candidates. We go beyond qualifications, exploring candidates’ personalities and values to ensure you’re matched with someone who truly feels like part of your family.

5%About 1 in 20 applicants is accepted

Peace of mind

We proudly offer industry-leading placement guarantees that vary depending on the package chosen. If the initial match isn’t perfect, we promptly find a suitable replacement at no extra cost.

Standard package3-monthreplacement guarantee
Premium package6-monthreplacement guarantee

98%success rate: most families find their ideal candidate at the first introduction

Personal support & ongoing care

Our commitment extends well beyond placement. We conduct regular check-ins and respond quickly to any issues or concerns, ensuring a harmonious and lasting relationship.

  1. Placement
  2. Regular check-ins
  3. Quick support
TESTIMONIALS

What our clients say

Real Google reviews from South African families and au pairs.

Posted on Google Google
Berndene Swanepoel profile picture
Berndene Swanepoel
5 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Extremely pleasant experience, service was great, speedy and easy! Would highly recommend to others.
Posted on Google Google
Peter Laing profile picture
Peter Laing
27 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Au Pair Extraordinaire assisted our family in finding the perfect Au Pair. The experience was very easy and efficient with great candidates being presented that could best suit our family. A job very well done!!
Posted on Google Google
Preetha Lalloo profile picture
Preetha Lalloo
34 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
????? I cannot recommend Heather highly enough! 🌸 From the very beginning, she was incredibly patient, attentive and professional. She really took the time to understand exactly what we were looking for in an au pair for our son and was always available to communicate, answer questions and guide us through the process. Her communication was excellent and efficient, and I was especially impressed by how quickly everything came together. In less than two weeks, Heather helped us find a lovely au pair who feels like the perfect fit for our family, and we cannot wait for her to begin! ?? Thank you so much, Heather, for making the entire process feel easy, personal and stress-free. Your dedication and efficiency are truly appreciated. I would happily recommend your services and au pair Extraordinaire to any family looking for the right au pair! 🌷?
Posted on Google Google
Angelique du Toit profile picture
Angelique du Toit
42 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have used Au Pair Extraordinaire three times over the past five years, and the personal attention they provide is truly unparalleled. They take the time to understand exactly what you are looking for and only send candidates who closely match your requirements, which saves a great deal of time and effort. The quality of their candidates has been exceptional, and each placement has been a fantastic fit for our family. Amy took the time to listen carefully to my specific needs and was always responsive, regardless of how many random questions or emails I sent her way. Throughout the process, she was friendly, warm, professional, and efficient. I would not consider using any other agency and highly recommend Au Pair Extraordinaire to anyone looking for outstanding service and exceptional candidates.
Posted on Google Google
Katerina Knell profile picture
Katerina Knell
53 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The agency is so helpful. From the moment of application until placement, I was assisted every step of the way and felt I could ask for assistance at any point. Thank you!
Posted on Google Google
Sian Van Zyl profile picture
Sian Van Zyl
62 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Working with Amy and the team at Au Pair Extraordinaire was a seamless and pleasant experience! They did all the hard work and searching, matching me to a candidate that fit all my very specific and unique requirements! I will definitely be utilizing their services in the future as our family grows!
Posted on Google Google
Sophia Bogoshi profile picture
Sophia Bogoshi
101 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Simone was helpful and efficient. Her communication was always on time and made it easy for me to navigate my way through the whole process.
Posted on Google Google
Janna Kretzmar profile picture
Janna Kretzmar
109 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We've had a really positive experience working with Simone and Au Pair Extraordinaire. Throughout the process, Simone was prompt, professional, supportive and understanding, and she went above and beyond to understand our family's specific needs. We are very happy with the au pair who has been placed with our family and have been impressed by the level of care and service we received. We would highly recommend Simone and Au Pair Extraordinaire to any family looking for a reliable and professional agency.
Posted on Google Google
Charissa Jefferies profile picture
Charissa Jefferies
116 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Amy had been the most helpful recruiter! I had great success on joining a family with her help. She is so helpful, warm and kind. Such a great and reliable au pair company ensuring you get to meet a family most suitable for you!
Posted on Google Google
Chanelle Blom profile picture
Chanelle Blom
122 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
They helped me build a wonderful family, and I am truly grateful for their support throughout the process. Their service was exceptional, professional, and caring from start to finish. I highly recommend them to anyone looking for reliable and compassionate assistance.
KNOWLEDGE HUB

Advice for South African families

Guides on au pairs, salaries and finding the right childcare for your family.

FAQs

Frequently Asked Questions About Childcare Services in South Africa

An au pair provides care and support for your children, which may include school lifts or homework help, depending on your needs.

A smiling mother carrying her baby on her shoulders while the father kisses her cheek

Still have a question?

Our team is happy to talk it through with you.

Get in touch
GET STARTED

Ready to find your family’s extraordinary fit?

Tell us what you need and we’ll start matching you with pre-screened candidates.